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Contact Us

Dear user, if you have any questions or ambiguities, please refer to FAQ or How It Works (buyers and supplyers). We try to fully answer most of the users' issues in these two sections. If you still aren’t able to find the answer to your question, you can send a direct message via the form below. Your messages will be read and replied to as soon as possible.

Hours of Operation

Saturday to Wednesday - 09:00 to 17:00: World Time (GMT +3:30)

Thursday - 09:00 to 14:00: World Time (GMT) +3:30

Friday - Closed

Support Service

+9821-88990579

support [at] shimico.com

Sales Department

+9821-88990453

sales [at] shimico.com

Legal Department

+9821-88990539

law [at] shimico.com

Financial Department

+9821-88960234

acc [at] shimico.com

SMS System: +982150002620000620

Caution: +982150002620000620 is the only verified number to inform the users about the status of online order processing or announcing chemical-related events (conferences and exhibitions), or services. Therefore, any text messages sent under the name of Shimico using any other number is considered a violation and fraud. If you receive such a text message, please direct the number to info [at] shimico.com for further follow-up by the Shimico legal team.

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